Privacy Policy

Information Practices

Consistent with these terms, this Privacy Policy describes how hexclad handles personal information for its United States storefront and customer services. In keeping with our published standards, it covers website visits, purchases, service communications, and interactions with our advertising.

Cookies, Analytics, and Ads

For eligible requests, essential services, preferences, analytics, fraud controls, Google Ads, Remarketing, and Conversion Tracking may rely on Cookie or similar technologies. Where applicable, google and authorized partners may use these technologies to measure advertising and provide relevant promotions, subject to their own controls and applicable law.

Data Categories and Uses

Consistent with these terms, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. As part of this policy, we use information to operate the store, process payment and delivery, support customers, prevent fraud, maintain security, meet legal obligations, and improve performance.

Your U.S. Privacy Choices

To keep expectations transparent, personal information is not sold for money; however, CCPA/CPRA and similar state laws may classify certain advertising disclosures as sale, sharing, or targeted advertising. To keep expectations transparent, depending on residence and law, consumers can seek access, correction, deletion, portability, and Do Not Sell or Share treatment without discriminatory service. Under this standard, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Data Stewardship

For eligible requests, information is retained only as reasonably needed for orders, service, fraud prevention, accounting, disputes, and legal compliance. As a service commitment, reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. As part of this policy, children under 13 are not the intended audience, and consumers may send privacy requests using the contact information provided below.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Phone: (816) 364-7518
Physical and return address: 1356 Papin St, Saint Louis, Missouri 63103, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclcok.shop